ISO 9004:2009 Quality management systems — Guidelines for performance improvements published by ISO on 2 Nov, 2009.

This new edition will surely provide something short of a revolution, because the innovations introduced in the latest release are numerous and substantial.

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ISO has published an new edition of its brochure of advise for managers, Selection and use of the ISO 9000 family of standards. The brochure includes concise example of the integrated use of ISO 9000 family standards in various organizations. The brochure has been authored by ISO technical committee ISO/TC 176, which is responsible for developing and maintaining the ISO 9000 family. Read more »

ISO published ISO 9001:2008 on Nov 14th , the latest edition of the International Standard used by organizations in 175 countries as the framework for their quality management systems (QMS). Read more »